You choose and we craft for you.
- All products under the pre-order section are only eligible for pre-order
- All orders will be handled as first in first serve basis
- Cancellation request will be accepted within 24 hours of placing the order only.
- Returns will be accepted within 7 days of delivery
- If we receive pre-orders for a particular design beyond the current crafting capacity - revised delivery time will be intimated for the new orders received.
- If we dont receive enough orders for a particular design then that design will not be taken up for crafting. Any pre-orders for that design will be cancelled and amount will be refunded by 13th Aug
- At any point in time due to any difficulty in weaving or issues from artisan side, preorder can be cancelled for a design in which case order amount will be refunded back
- After crafting, if the fabric does not meet our quality check then we would cancel all pre-orders for that design. Only after Matkatus quality check, all orders will be dispatched.